Help & Walkthrough
Start with who you are, pick where you're going, choose how you'll get around, then check what each country expects at the border.
Quick Start
Tip: Use Tools → Print Packet (demo) to bundle itinerary + checklists + phrases + airport notes.
Help Topics
Departure countdowns
72 hours
- Check visa/eTA & passport in Settings → Document Expiry.
- Review baggage rules in Resources.
- Rough budget in Tools → Budget; cash out first-day money.
- House prep: pet sitter, deliveries paused, bills paid.
48 hours
- Start packing via Tools → Packing or Smart Checklists.
- Download offline maps, translations, tickets.
- Confirm rides/transit from the airport.
24 hours
- Airline check-in (toggle reminder in Settings → Flight Check-in).
- Liquids/meds labeled; charger & adapter packed.
- Set thermostat & lights; doors/windows check.
Person - who's traveling?
Your plan changes based on the traveler.
Solo / Couple
- Passport validityInsuranceeSIM/roaming
- Pick mode: flight vs. train vs. road; set daily budget in Tools → Budget.
Family (kids)
- Allergies/medsStroller/car seat rulesJet-lag plan
- Split packing per person via Smart Checklists.
Group / Friends
- Shared costsRooming listMeeting points
- Assign tasks in Planner (demo).
Business
- Expense policyPer diemWork devices
- Save tax invoices & boarding passes for claims.
Tour manager / Crew
- Day sheetsLoad-in/outBus/flight grids
- Multi-city routings with Segments + Print Packet.
Place - where & when?
Season, climate, and local events affect costs & packing.
Pick a destination
Dates & duration
- Lay out travel & days in Planner (Day 0 travel, Day 1 - N).
- Use activity chips to draft days fast.
Neighborhood & vibe
- Stay near transit/venues; check walking times.
- Add segments (Taxi → Train → Walk) for realistic timing.
Costs snapshot
- Flights, lodging, transport, meals, attractions + 10-15% buffer.
- Translate daily spend with Currency.
Seasons & disruptions
- Weather cycles: monsoon/typhoon/hurricane, wildfire/smog seasons - plan & pack accordingly.
- Holidays & strikes: transit may run reduced schedules; book time-slotted venues early.
- Verify in Resources → jump to your country's official pages.
Providers - how you'll travel
Air, rail, road, sea - realistic door-to-door routes.
Airports & airlines
- Check-in timeBaggage rulesTransit visa?
- Add flights (airline, PNR, ETD/ETA) and set check-in reminders in Settings.
Trains, coaches & metro
- Reserve long-distance seats; note luggage limits & platform etiquette.
Car rental / Rideshare / Taxi
- IDPTollsParking - often transit is faster/cheaper.
Ferries & cruises
- Know terminal, check-in window, baggage tags; immigration at embarkation.
Hotels & short-lets
- Check deposit policy, late arrival, luggage storage; save contacts in Planner Notes.
Tours, venues & tickets
- Time-slotted museums, bag size limits; attach QR/PNR to the day in Planner.
What countries expect at the border
Use this as pre-check; verify specifics in Resources.
Entry & visas
- Visa-free or e-Visa? Try Tools → Visa (demo), then confirm officially.
- Passport validity (often 6 months beyond stay) & onward ticket proof.
Customs & items
- Declare cash over threshold; food/meds/drone restrictions differ by country.
- Medication legality: some prescriptions are controlled - carry doctor letter + originals.
Health
- Required/recommended vaccines; proof of insurance may be requested.
Local law & etiquette
- Dress codes at religious sites; alcohol laws; photography (drones often restricted).
- Tipping norms, queue etiquette, quiet hours.
- LGBTQ+ & women travelers: review norms/laws; plan safer transport at night.
Driving
- IDP, low-emission zones, vignettes/tolls, parking apps; child seat requirements vary.
Connectivity
- eSIM, SIM registration, public Wi-Fi ID checks; power plug type & voltage.
Documents & IDs
- Passport (+ copies), visas/eTA, onward tickets, hotel proofs.
- Med prescriptions with original labels; vaccination cards if needed.
- Driver's license + IDP; student/teacher/senior cards for discounts.
Set reminders in Settings → Document Expiry and store insurance info in Insurance Note.
Money & Budgeting
- Notify bank; carry two cards on different networks + a little cash.
- Estimate daily spend in Budget and convert in Currency.
- Duty-free & cash thresholds: when in doubt, declare it.
Health, Medications & Insurance
- Mini first-aid kit; keep meds in original packaging with a copy of the prescription.
- Service animals & assistive devices: airline/rail forms often require advance notice.
- Save policy # in Settings → Insurance Note.
Tech & Connectivity
- Download offline maps/translation; consider an eSIM.
- Carry an adapter; check voltage.
- Enable Settings → Offline Mode to cache key data (demo).
Safety & situational tips
- Common scams: meter-off taxis, "closed" restaurant redirects, bracelet "gifts", QR menu swaps.
- Keep valuables front-facing; use hotel safe; photo your bags before travel.
- Agree on regroup points; share live location with a trusted contact.
Accessibility
- Check step-free transit & elevator hours; request assistance with airline/train in advance.
- Use High Contrast / Font Size for readability.
- See Resources for airline/rail assistance links.
Kids & pets
Kids
- Consent letters if one parent isn't traveling (template in Resources).
- Child meal/snack plan; small activity kit for flights.
- Local car seat laws; stroller size rules for cabins.
Pets
- Import rules, microchip, vaccines, health certificates.
- Airline crate standards; heat/cold embargo dates.
Packing & Smart Checklists
Before - During - Return flow reduces stress.
Before you go
Passport & visas
Allergy meds
eSIM/adapter
Pet sitter
Bills paid
Heat/AC set
On trip / Return
Hotel tax receipts
Bag in hotel safe?
Airport terminal
Liquids packed
Home utilities on
Generate lists in Planner or use Tools → Packing (demo).
Emergencies - who to call first
- Local emergency number (police/ambulance/fire). See Resources.
- Your insurer (medical assistance & approvals). Policy # in Insurance Note.
- Embassy/consulate (lost passport, legal issues).
- Nearest hospital/pharmacy (after-hours options listed in Resources).
Lost phone: use your device's "Find my …" tools; change passwords once safe.
Troubleshooting playbooks
Missed flight
- Go straight to airline desk; ask for "next available" & baggage retag.
- Notify hotel/transfer; reflow in Planner.
Lost passport
- Police report - Embassy; use copies from your Print Packet.
- Check onward tickets; some need reissue after emergency passport.
Card declined
- Try a different network card; withdraw small cash if safe.
- Call bank via app; keep a backup card separate.
Phone stolen
- Remote lock/wipe; change critical passwords; eSIM reissue if needed.
- Use printed hotel/flight details from your packet.
Example journeys
FAQ
Do I need a visa?
Use Tools → Visa (demo) for a quick signal, then confirm in Resources with official sources.
How much cash should I bring?
Enough for first 24-48 hours + cash-heavy spots. Estimate in Tools → Budget.
Car or public transit?
Check your destination card's "Need a car?" flag. Many big cities are faster on rail/metro.
Can Voy.world book for me?
Voy.world is your organizer. Book elsewhere, drop details in, and travel calm.